You can order the document you need (or a set of them) in your personal account by creating a new request.
An electronic copy will be sent to the e-mail of the domain administrator, and if you need the original, you can get it either in our office or request it to be sent by post.
If you request to send it by post, we will send the documents by registered mail and provide you with a tracking number so that you can track it. If for any reason you could not receive the letter at the post office in time, we will send it again after specifying the address and recipient.
To obtain a license or a certificate in our office, you will need to bring personal documents with you to verify you as a domain administrator — a passport for individuals and individual entrepreneurs, and a TIN or a power of attorney to receive documents — for organizations.
The price already includes sending a letter by Russian Post to any city in Russia, so there is no need to pay extra.
Shipping outside of Russia and courier delivery are negotiated individually.
The license and the certificate are issued only for 1 domain. If you need to verify that you are the administrator of multiple domains, you must order a separate document for each domain name.